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Monthly Archives: May 2015

Your Constant Value Proposition

Your customers are demanding. They want faster service, knowledgeable representatives, personalized treatment and a fair price. They want to communicate over multiple channels and they want information now. This pressure from customers is constant and therefore your constant value proposition is customer service. Good or bad, it tells customers how you truly feel about them [...]

By | 2015-05-24T23:06:19+00:00 May 24th, 2015|BDC, Training|0 Comments

Delivering Exceptional Emails

Every day almost 300 billion emails are sent worldwide. That's a lot of email. With any email we send, we're hoping two things happen. First of all.our email get's past the spam filter and into the recipients inbox. Next we want the email to be read! And finally, we want the customer to take action. [...]

By | 2015-05-24T21:45:52+00:00 May 24th, 2015|Uncategorized|0 Comments