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Monthly Archives: January 2017

Is Your BDC Manager a Coach or a Cop?

    BDC Agents are not sales people! You BDC agents work in an environment that is vastly different from the sales floor.  Whether it be on desks in the open or in cubicles, the face to face with the customer is almost all together removed.  Not only this, but you have to keep in [...]

By | 2018-07-07T22:53:32+00:00 January 27th, 2017|Uncategorized|0 Comments