(859) 209- 3694 contact@myallcall.com

BDC

Solutions 

All Solutions Include

DEDICATED BDC MANAGER

You will have your own dedicated AllCall manager and team of agents. We are an extension of your team.

ALLCALL TECHNOLOGY

Our multi-channel applications give our agents the technology needed to manage engagement at a high level across all channels.

ROBUST REPORTING

AllCall technology tracks the outcome of every call we make. Reporting on the outcome of calls, connection rates and conversion rates in real time.

INTERNET SOLUTIONS

Inbound and Outbound Calls

 F.A.Q.

Are your phone agents in the US?

Yes. We are located in Danville KY

How long are the terms of your agreements?

Our agreements are month to month after a 90 day onboarding period. We ask for a 30 day notice should you decide to go in a different direction.

Do you have bilingual agents?

Yes. We have Spanish speaking agents who are located with us in Danville.

Can you use our process and scripts?

Absolutely! We can mirror your CRM processes in our software and and always update your CRM when we make contact with your customer.

Why a 10 day process for Internet leads?

There are several reasons the primaru being that connection happens in the first ten days over 80% of the time. Secondly we have found that customers who engage after 10 days do so when they are ready and spending man hours chasing non-responsive customers is a poor use of everyones time, efforts and money.

Do you work in our CRM

Yes. We work Stage One leads in your CRM. In the Stage 2 and outbound campaigns we update your CRM when we make contact. 

Service appointemtns are scheduled in your CRM or online scheduling tool.