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Do your agents have southern accents?

Although our Sales BDC is located in Kentucky, most of our agents do not have a heavy southern accent. A potential agents phone voice is the first thing we analyze when recruiting an agent. Our service BDC in Iowa uses the same guidelines but the accents in Iowa are much less noticeable than the south, [...]

By | 2014-12-13T00:05:42+00:00 December 13th, 2014|FAQ's|0 Comments

How do you use video?

Our favorite way to use video is one-off personalized videos to prospects and customers. It really adds a memorable element to our relationship with the customer and has positive impact on connection rates. We also use more generic videos with some editing. We can put your logo on the video and the callback number on [...]

By | 2014-12-12T23:47:38+00:00 December 12th, 2014|FAQ's|0 Comments

How long have you been in business?

We started AllCall in November 2012. Our first client was Best Rate Auto Sales and they are still with us. Our consulting business began in July 2009 and since then we have worked with over 100 dealers in their Business Development Operations.

By | 2014-12-12T23:43:32+00:00 December 12th, 2014|FAQ's|0 Comments

What does caller ID display when you call my customers?

We set up a dynamic caller ID number local to your dealership. Using a unique code when we dial your customers, your designated local number will appear in their caller ID along with your Dealerships name. The same number is used as a callback number and when dialed by your customer, rings to AllCall and [...]

By | 2014-12-12T23:36:49+00:00 December 12th, 2014|FAQ's|0 Comments

Are you agents specialized?

They are more certified than specialized. We need agents who can do anything that's in front of us. Our agents graduate in scale on types of calls they are certified to make. For example, a new agent may begin with outbound service CSI calls and work they way up to unsold showroom calls, outbound internet [...]

By | 2014-12-12T23:33:53+00:00 December 12th, 2014|FAQ's|0 Comments