September 11th – 14th 2017
Gaylord Texan Resort and Convention Center
The Eight Cylinders of the BDC™ – Fine Tuning a Highly Effective and Profitable BDC
Wednesday, September 13th at 10:20 AM CST in Grapevine D
In this don’t miss session attendees will learn the eight key elements of a finely tuned BDC. From building your tiger team to measuring performance and creating a culture of excellence. BDC Managers, GM’s dealers and BDC Agents will benefit greatly from this session. Attendees will receive a written strategy and checklist to take back to the dealership and implement improvement immediately.
Founder and CEO
AllCall Multi-Channel BDC