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  During this crisis our dealerships are still selling cars as consumers continue to visit their websites. In order to assist your dealership, we are offering two special solutions to help sell cars as well.   Option 1   Internet Lead 5 Day Response...

  We believe your best leads are in your database. AllCall takes a targeted approach to mining your existing opportunities with strong phone campaigns supported by voicemail, email and text. Our outbound call campaigns will produce a generous ROI due to higher...

In today’s competitive market, inbound sales leads require  agent readiness. Achieving readiness during all business hours is a big challenge. As an extension of your team, AllCall provides solutions to this challenge.   Internet leads – We take a two...

Is Your BDC Manager a Coach or a Cop?

    BDC Agents are not sales people! You BDC agents work in an environment that is vastly different from the sales floor.  Whether it be on desks in the open or in cubicles, the face to face with the customer is almost all together removed.  Not only this,...

Your Constant Value Proposition

Your customers are demanding. They want faster service, knowledgeable representatives, personalized treatment and a fair price. They want to communicate over multiple channels and they want information now. This pressure from customers is constant and therefore your...

Delivering Exceptional Emails

Every day almost 300 billion emails are sent worldwide. That’s a lot of email. With any email we send, we’re hoping two things happen. First of all.our email get’s past the spam filter and into the recipients inbox. Next we want the email to be read!...

Your BDC Profit Center

Many dealers I meet think of their business development center as a way to handle phone calls and respond to Internet leads. Of course, in a perfect world, every legitimate lead would go directly to a trained salesperson. But they are often too busy to answer the...

13 Ways to Make Sure Your BDC Fails!

Maybe it’s because I’m in the BDC business that it seems like a lot of dealerships are trying to get in to the BDC business. If you are one of them this article is for you. With tongue in cheek here are my top thirteen ways to make sure your BDC fails. 13. Try it...

Do your agents have southern accents?

Although our Sales BDC is located in Kentucky, most of our agents do not have a heavy southern accent. A potential agents phone voice is the first thing we analyze when recruiting an agent. Our service BDC in Iowa uses the same guidelines but the accents in Iowa are...