by Corbyn Denson | Aug 31, 2020 | BDC Blog, Stats Blog
It’s common knowledge that COVID-19 has affected everything in our lives. Whether it’s a trip to the grocery store, sending your kids back to school, or even just watching TV… nothing is the same anymore. In the automotive world, we’ve developed a love/hate...
by Corbyn Denson | Aug 10, 2020 | BDC Blog, CRM Blog
Your sales process only serves about 20% of your prospects. The rest are just beneath the surface, ready to be converted into appointments. It Starts With Management: It’s up to managers to thoroughly review the...
by Greg Wells | Apr 1, 2020 | Sales Blog
During this crisis our dealerships are still selling cars as consumers continue to visit their websites. In order to assist your dealership, we are offering two special solutions to help sell cars as well. Option 1 Internet Lead 5 Day Response...
by Greg Wells | Aug 31, 2019 | BDC Blog
We believe your best leads are in your database. AllCall takes a targeted approach to mining your existing opportunities with strong phone campaigns supported by voicemail, email and text. Our outbound call campaigns will produce a generous ROI due to higher...
by Greg Wells | Aug 21, 2019 | BDC Blog
In today’s competitive market, inbound sales leads require agent readiness. Achieving readiness during all business hours is a big challenge. As an extension of your team, AllCall provides solutions to this challenge. Internet leads – We take a two...
by Greg Wells | Jan 27, 2017 | Staffing Blog
BDC Agents are not sales people! You BDC agents work in an environment that is vastly different from the sales floor. Whether it be on desks in the open or in cubicles, the face to face with the customer is almost all together removed. Not only this,...
by Greg Wells | May 24, 2015 | BDC Blog
Your customers are demanding. They want faster service, knowledgeable representatives, personalized treatment and a fair price. They want to communicate over multiple channels and they want information now. This pressure from customers is constant and therefore your...
by Greg Wells | Mar 10, 2015 | BDC Blog
Many dealers I meet think of their business development center as a way to handle phone calls and respond to Internet leads. Of course, in a perfect world, every legitimate lead would go directly to a trained salesperson. But they are often too busy to answer the...
by Greg Wells | Mar 9, 2015 | BDC Blog, Staffing Blog
Maybe it’s because I’m in the BDC business that it seems like a lot of dealerships are trying to get in to the BDC business. If you are one of them this article is for you. With tongue in cheek here are my top thirteen ways to make sure your BDC fails. 13. Try it...
by Greg Wells | Apr 8, 2013 | BDC Blog
Effectively communicating with your online customers via email is extremely important. The battle of the inbox is a tough one to begin with, and if you are fortunate enough to get your email opened it needs to be awesome or it gets deleted. People don’t flag spam and...
