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What is an Omni-Channel BDC?

What is an Omni-Channel BDC?

Your customers are demanding, and they’re in transaction mode. They want faster service and the ability to do more online with knowledgeable agents who can serve them across all channels of communication. This demand has forced a transformation of the role of a BDC,...
Your Constant Value Proposition

Your Constant Value Proposition

  Your customers are demanding. They want faster service, knowledgeable representatives, personalized treatment and a fair price. They want to communicate over multiple channels and they want information now. This pressure from customers is constant, therefore your...
A Thanksgiving Day Lesson in Leadership

A Thanksgiving Day Lesson in Leadership

A Thanksgiving Day Lesson in Leadership from the Puzzle People  It happened one Thanksgiving Day. My Mom, and her sisters, gathered around the dining room table and placed a 1000-piece jigsaw puzzle. I’d seen them do it every Thanksgiving Day of my life. They were a...
The Value of an Appointment

The Value of an Appointment

Do you know the true value of an appointment? What are you doing to ensure you’re setting quality appointments? Without an in-depth business development plan, you’re wasting time and money and your customers are seeking out more personalized showroom...
COVID-19 and Connection Rates

COVID-19 and Connection Rates

It’s common knowledge that COVID-19 has affected everything in our lives. Whether it’s a trip to the grocery store, sending your kids back to school, or even just watching TV… nothing is the same anymore. In the automotive world, we’ve developed a love/hate...
COVID-19 Special Solutions

COVID-19 Special Solutions

  During this crisis our dealerships are still selling cars as consumers continue to visit their websites. In order to assist your dealership, we are offering two special solutions to help sell cars as well.   Option 1   Internet Lead 5 Day Response...
Mine Your Database!

Mine Your Database!

  We believe your best leads are in your database. AllCall takes a targeted approach to mining your existing opportunities with strong phone campaigns supported by voicemail, email and text. Our outbound call campaigns will produce a generous ROI due to higher...
Agent Readiness: How We Manage Your Leads

Agent Readiness: How We Manage Your Leads

In today’s competitive market, inbound sales leads require agent readiness. Achieving readiness during all business hours is a big challenge. As an extension of your team, AllCall provides solutions to this challenge.   Internet leads – We take a two...