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COVID-19 and Connection Rates

COVID-19 and Connection Rates

It’s common knowledge that COVID-19 has affected everything in our lives. Whether it’s a trip to the grocery store, sending your kids back to school, or even just watching TV… nothing is the same anymore. In the automotive world, we’ve developed a love/hate...
COVID-19 Special Solutions

COVID-19 Special Solutions

  During this crisis our dealerships are still selling cars as consumers continue to visit their websites. In order to assist your dealership, we are offering two special solutions to help sell cars as well.   Option 1   Internet Lead 5 Day Response...
Mine Your Database!

Mine Your Database!

  We believe your best leads are in your database. AllCall takes a targeted approach to mining your existing opportunities with strong phone campaigns supported by voicemail, email and text. Our outbound call campaigns will produce a generous ROI due to higher...
Agent Readiness: How We Manage Your Leads

Agent Readiness: How We Manage Your Leads

In today’s competitive market, inbound sales leads require agent readiness. Achieving readiness during all business hours is a big challenge. As an extension of your team, AllCall provides solutions to this challenge.   Internet leads – We take a two...
Is Your BDC Manager a Coach, or a Cop?

Is Your BDC Manager a Coach, or a Cop?

    BDC Agents are not sales people! You BDC agents work in an environment that is vastly different from the sales floor.  Whether it be on desks in the open or in cubicles, the face to face with the customer is almost all together removed.  Not only this,...
Your Constant Value Proposition

Your Constant Value Proposition

Your customers are demanding. They want faster service, knowledgeable representatives, personalized treatment and a fair price. They want to communicate over multiple channels and they want information now. This pressure from customers is constant and therefore your...
Your BDC Profit Center

Your BDC Profit Center

Many dealers I meet think of their business development center as a way to handle phone calls and respond to Internet leads. Of course, in a perfect world, every legitimate lead would go directly to a trained salesperson. But they are often too busy to answer the...
13 Ways to Make Sure Your BDC Fails!

13 Ways to Make Sure Your BDC Fails!

Maybe it’s because I’m in the BDC business that it seems like a lot of dealerships are trying to get in to the BDC business. If you are one of them this article is for you. With tongue in cheek here are my top thirteen ways to make sure your BDC fails. 13. Try it...
Burn Your Templates – 10 Tips To Awesome Emails

Burn Your Templates – 10 Tips To Awesome Emails

Effectively communicating with your online customers via email is extremely important. The battle of the inbox is a tough one to begin with, and if you are fortunate enough to get your email opened it needs to be awesome or it gets deleted. People don’t flag spam and...